EDER 689.19 – Re/Search on Classroom Teaching

Graduate Division of Educational Research

Faculty of Education

University of Calgary

   

Creating Community in Distance Learning

Re/Search Informed Paper

 

Submitted to:

Dr. Anni Adams

Professor EDER 689.19

 

Submitted by:

Dawn Hayward

237521

 

July 27, 2001

 


Table of Contents

Rationale  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3

Types of Communities  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4

Discourse Communitites  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4

Communities of Practice  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5

Knowledge-Building Communities - - - - - -  - - - - - - - - - - - - - - - - - - - - - --7

Learning Communities - - - - - - - - - - -  - - - - - - - - - - - - - - - - - - - - - -  - - -7

How do we foster community? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -8

Communication - - - - - - -    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8

Attention to Differneces - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -9

Shared Culture - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -9

Adaptation - - - - - - - - - - - - - - - - - -  - - - - - - - - - - - - - - - - - - - - - - - - -  - 9

Dialogue - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -10

Access to Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -10

Motivation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -10

The Future of Distance Learning - - - - - -- - - - - - - - - - - - - - - - - - - - - -10

Collaboratory Notebooks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  10

Collaborative and Multimedia Interactive Learning Environment - - - - - - - 11

Learning Circles - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -11

MUDs and MOOs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -11    

Conclusion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -12
Sources - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13

 


Rationale

It has been important to me throughout this degree, to have a sense of belonging and involvement in my studies.  In September 2000, beginning the program, I was scared and nervous ... would I be able to do it?  I am a social person who needs face-to-face interaction.  The inability to simply drop by the education office and speak to someone, to talk to the professors or the students seemed an insurmountable task.  Somewhere along the way I have relaxed.  I am enjoying my courses and feel a strong sense of inclusion.

How did this occur?  What it simply a matter of time, of getting used to the program, the courses and professors?  Maybe it was a sense of success, I realized that I could do well.  Was it a sense of community and involvement in the program that allowed me to feel I was a part of the university and not simply a student a country away?

These questions are the basis of my paper on the implementation of community into distance education programs.  I strive to understand how such feeling of involvement improves a learners attainment of objectives, how to integrate such a community spirit, and the emphasis which is put into the design of such characteristics when beginning a distance education program. 

Obviously I would want to know the importance the University of Calgary puts on the sense of community among its learners.  Unfortunately, there is not a formal plan in place for the distance education program.  In talking with Bill Hunter, I have come to understand that fostering learner involvement is an important aspect of professor recruitment and training.  Considering the lack of information directly from the University of Calgary, I will focus my research on programs that do factor learner involvement into the curriculum hopefully narrowing the research to the University of Calgary for my final project for the degree.     

Types of Communities

It is important to discuss the types of community in distance education because there was discrepancy from article to article as to what the term meant.  Too often “community” was used to describe the grouping of learners into courses, programs and degrees.  This paper seeks to explore ways in which the feeling of community is incorporated into the design of such programs.  To ensure that the readers of the paper are aware of the author’s assumptions, it is important to define the term community for the context of this document.

The concepts of discourse community, community of practice, knowledge-building community and learning community overlap considerably.  Their common belief is that rather than forcing students to measure up to prepackaged instructional requirements, emphasis should be placed on the contributions of a group of learners.  That is, students collaborating and supporting each other toward common learning goals. (Jonassen, 1999) 

Discourse Community

According to the Western Washington University library website, discourse community is “a site or social group defined by special kinds of speech and writing, the boundaries and character of which are determined by the communicative practices as well as the social sentiments, shared norms, and cultural values of the members.” (WWU, para 4)

Individuals come to share habits and norms of interaction through day-to-day contact with one another. They have their favorite topics, their local jargon or shop talk, and their specialized appeals based on relations of political power and personal attraction.  When groups of people get together regularly, this type of community occurs naturally.  Considering distance education students are apart geographically, it is important to stress the aspect of discourse among learners. 

The implementation of discourse community among groups of individuals who do not meet is not a new concept.  Theme magazines create such unity by providing an outlet for people to learn about and discuss common ideas.  Gardening magazines, for example, create common threads for people although they may never have met, as they each learn new techniques and read about other experiences. 

How does a distance education program help to create such discourse community?  It is suggested that implementing newsletters and discussion formats helps to create a channel in which learners can continue discussions created throughout learning.  Returning to the provided definition of discourse community, there must be provisions to enable learners to talk “shop”.  Too often learners are actively engaged in new concepts and ideas but have little means to discuss outside of the virtual environment.  Taking the time to ensure learners feel a sense of discourse community can go a long way in increasing their understanding of and interest in the topic. 

Many University distance education program designers are focusing on the creation of discourse community as an important factor in the prediction of future success.  The University of Houston College of Education, for example, has taken great strides in attempting to create community through the development of new communication servers.  “We have been exploring ways of cracking open those doors by facilitating communication among education students through an innovative project, Curry CONNECT. Curry CONNECT is a Web-based discussion group that links preservice teachers with graduate inservice teachers and apprenticing administrators.”  The Curry CONNECT project is ahead of its time not only for innovative ideas, but also in that it is used to link students for the University of Houston, as well as any teacher who feel they need mentorship and guidance. (UofH, para 6)

Communities of Practice

Where discourse communities have been created through distance with the printing of newspapers and magazines, communities of practice have not received as much attention as it is thought that “practice” entails physical interaction.  Consideration of the concept in distance programs has encouraged researchers to develop new and attainable definitions of practice communities.  The website Knowledge Garden “explores ideas that span the boundaries of multiple communities, create new knowledge together, and accelerate our knowledge flows.” (para 1) This site has explored in-depth, the concept of communities of practice in terms of uniting learners geographically separated.

Learners are united due to bonding by exposure to common problems.  Such an idea is easily fostered in distance education as students can be immersed in an environment of critical thinking.  The Knowledge Garden states this definition of practice communities as,  "a group of professionals, informally bound to one another through exposure to a common class of problems, common pursuit of solutions, and thereby themselves embodying a store of knowledge." (para 3)

Such unity is also promoted through common practices and language.  Groups of people who share similar goals and interests will inherently feel unified in pursuit of such aspirations.  In quest of these goals and interests, they employ common practices and express themselves in a common language. Through such mutual activity, they come to hold similar beliefs and value systems.(Jonassen, 1999)

Groups that learn are also considered communities of practice.  Learners will emerge of their own accord, collaborate directly, use one another as sounding boards, and teach each other.  This aspect of practice communities is the easiest for distance education programs to promote, as it should naturally transpire through participation in quality instructional methods and practices. 

Knowledge-Building Communitites

Scardamalia and Bereiter (1996) maintain that schools hinder, rather than sustain, knowledge-building by “focusing on individual student’s abilities and learning; requiring only demonstrable knowledge, activities, and skills as evidence of learning; and teacher-hoarding wisdom and expertise.” (p 204)  Student knowledge tends to be devalued or ignored, except as evidence of their understanding of the curriculum. 

The goal of knowledge-building communities is to “actively and strategically pursue learning as a goal” – that is, intentional learning.  (Scardamalia, Bereiter, and Lamon 1994, p 201).   This step of community creation is too often assumed by designers given that the purpose of these programs is learner attainment of education objectives.  Doesn’t enrollment in any education degree program assume a knowledge building community?  Unfortunately if the learning activities are developed without community attainment in mind knowledge-building will often not occur.  Considering the nature of distance education, that is isolation and a strong dependence on learner internal motivation, instructors must be diligent in offering instructional methods entrenched in a philosophy of constructivism.  “When students own the knowledge, rather than the teacher or the textbook, they become committed to building knowledge, rather than merely receiving and reprocessing it”. (Jonassen, 1999, p 118)  

Learning Communities

“A community is a social organization of people who share knowledge, values, and goals.  Classrooms typically are not communities, because students are disconnected or are competing with one another.  The students do not share common learning goals or interests.” (Jonassen, 1999, p. 118)  To ensure a true learning community, students must feel comfortable and motivated to learn.  Teachers must consciously foster such an environment by involving the student in their own learning, by allowing them to take control of it, and determine where it leads.    

Creating Learning Communities is an interactive website which strives to assist educators in the creation of constructivist learning communities in distance education.  Helen Hegener, publisher of Home Education Magazine writes in the first post to the list, "I believe community learning centers are an important step in the ongoing evolution of education, and I also believe they could be a key bridge between the homeschooling community and other forms of public and private education. I'm looking forward to some thoughtful discussion on this list." (Creating Learning Communities, para 7)

It seems many researchers in the field of education echo Hegener’s thoughts.  Distance learning is becoming a more and more accepted means for learners to attain diplomas and degrees.  If the world is, in fact, learning toward an education system in which geography is not an issue, designers must consider the learning community as an important predictor of learner success.  

How do we foster community?

Once community is defined and it’s importance understood, how do instructional designers, instructors and all educators foster such a sense of community?

Communication is “the key to allow people to make adjustments to each other.” (Jonassen, 1999, p 142)  In a regular classroom, feedback is given in all sorts of subtle, informal ways, resulting in a feeling of inclusion and accommodation.  With a distance education program it can be difficult to provide instant feedback, not only from instructors but by other learners as well.  Obviously, with on-line instruction, feedback can occur with time but too often time delays cause learner concern.  The University of Houston provides in-depth instructor training on all aspects of distance education.  Quotes one professor, "...It’s very difficult for people when they post something and don't get a response at all. It's one of the worst feelings in the world to not get a response from anybody. You start to wonder whether you had anything worthwhile to say or what folks' reactions are to your message." (para 8) Communication allows the group to acquire a personality and sense of direction, while communicating the views and needs of individuals.  

Attention to Differences take on importance when considering that different perspectives and strategies are routinely shared throughout the group.  Considering the potential diversity of a distance education class, respect must be given to what each learner brings to the group.  Learning styles and differences are major concerns in any educational setting, but given the lack of geographic proximity, learners can be of different cultures and backgrounds.  These differences can be “a key to growth, leading sometimes to innovations that benefit everyone” (Jonassen, 1999, p 142).  

Shared Culture notes the importance of moving from a group of people to a real community.   In order to foster such a phenomenon people need to feel bound together by something strong and enduring.  Common enrollment in a program will begin to create a shared culture with the introduction of new concepts, practices and learners.  This sense of involvement in a course of instruction is not enough to foster a shared culture.  Such a sense of community is shaped by the tone, expectations and negotiation of acceptable values.  Communities are fostered by a shared set of values, reflected in a local culture. 

Adaptation in the community context states that in order to be sensitive to the needs of the group an instructor must adapt to the needs of the students as well, the students adapt to the style of the instructor and the norms of the group.  Adaptation is the result of the change process, which has been seen as synonymous with learning.

Dialogue is not oppositional or confrontational rather involves “a willingness to suspend one’s beliefs in favor of listening to another, to surrender and give up one’s position if doing so serves the needs of the group” (Jonassen et al, p 143) This surrendering is difficult to accomplish in distance learning considering the online factor of asynchronous discussion.  Learners may feel vulnerable posting opinions, which may be judged by all who read it without the possibility of immediate defense. 

Access to Information that is, to multiple sources of information, becomes critical for the success of a learning community.  With such access students can respect the instructor and the information he/she can provide but the community does not need to depend on it to exist.   

Motivation is a critical aspect of all instructional courses but with a lack of personal connection characterizing distance programs, it becomes a crucial component of learner success.  The loss of immediate feedback may discourage learners who have an external academic locus of control.  Such students require a structured program with much interaction to master the intended learning objectives.  It is important that instructors keep these motivational aspects in mind when planning instructional interventions.  Jonassen et al state, “learning communities depend on autonomous, responsible, motivated learners” (p 145) The characteristics of distance education programs can decrease a learners self-motivation therefore, care must be taken to intervene where necessary to increase this critical factor.

 

The Future of Distance Learning

Collaboratory Notebook

The Learning through Collaboratory Visualization Project (CoVis) is a means by which to connect learners from around the world.  The most powerful aspect of the project is the collaboratory notebook, a “multimedia tool that supports group work in project science. It provides a single, pedagogically-motivated medium in which students, teachers, and research scientists can collaborate on scientific inquiry across the boundaries of time and space.” (CoVIS, para 1)  Based on the metaphor of the scientist's laboratory notebook, it extends this metaphor with facilities for collaborators anywhere on the Internet to share and co-author inquiry.

Collaborative and Multimedia Interactive Learning Environments

“Collaborative and Multimedia Interactive Learning Environments are Web-based collaboration tools for use by students to encourage learning.”  (CaMILE, para 1)  CaMILE notes are each directly addressable on the Internet; the advantage is that links to a particular thread of CaMILE discussion can be added to any Web document. This has been found to be particularly effective in providing students with topics of discussion, referred to as anchored collaboration. (CaMILE, para 3)

Learning Circles

“Learning Circles are virtual communities, which provide increased diversity and global perspectives in the construction of common understanding. Learning Circles encourage interdisciplinary study across the curriculum with thematic organization.” (Riel, 1995, final para)  Riel’s work on learning circles concentrate on elementary and secondary schools however, her research, immersed in the idea of community, relates to all areas of distance learning.  Here, instructor’s support constructive learning through collaboration by allowing classes, geographically separated, to collaborate on a project. (Jonassen, 1999)

MUDs and MOOs

“New forms of Internet-based multi-user environments known as MUDs and MOOs are engaging learners in high-level conversations that support personal reflection.” (Jonassen, 1999, p. 139)  Multi-user domains (MUDs) and object –oriented MUDs (MOOs) are virtual environments where a learner can enter, participate and interact in the environment with other members of the learning community.   MUDs and MOOs have been, and to some extent still are, virtual games with little educational value.  Their popularity and research into the educational benefits of virtual education have prompted designers to develop virtual areas where students can access sound educational information.    

Conclusion

The future of distance learning is well researched and the subject of many studies.  Since recent educational trends are moving instructional methods out of the traditional classroom and into the world of technology and virtual education, much has been written about the benefits and drawbacks of distance education.  Much of the research does not however, focus on the attainment of community involvement in these programs.  Perhaps due to the innovative nature of distance learning, researchers focus on how to set up such programs and the deliverance of materials to learners separated geographically.  I believe that as distance learning becomes more and more popular, designers will realize the benefits of learner involvement within an institution where they may never have visited.  This sense of loyalty and ownership to a program is difficult to attain given the independent nature of distance education however, the benefits of learner unity will result in successful programs and higher learner satisfaction.

Sources

Anchored Collaborative Learning Environments (CaMILE) [Online] Available:

http://www.cc.gatech.edu/gvu/edtech/CaMILE.html

CoVis Learning through Collaborative Visualization [Online] Available:

http://www.covis.nwu.edu/software/notebook/

Creating Learning Communities: Online Resource Center [Online] Available

http://www.creatinglearningcommunities.org/

Integrated Learning Garden [Online] Available

http://www.mcli.dist.maricopa.edu/ilc/

Jonassen, D., Peck, K., & Wilson, B. (1999). Learning With Technology: A constructivist perspective. Prentice Hall: Upper Saddle River, New Jersey.

Knowledge Garden: Community Intelligence Labs [Online] Available

http://www.co-i-l.com/coil/knowledge-garden/

Mason, R., & Weller, M.  Factors affecting students' satisfaction on a web course, Australian Journal of Educational Technology, Vol. 16, No. 2, Winter 2000

Palloff, R., & Pratt, K. (1999) Building learning communities in cyberspace: effective strategies for the online classroom.   San Francisco, CA: Jossey-Bass

Riel, M (1995) Learning circles: Virtual communities for elementary and secondary schools. [Online] Available: http://lrs.ed.uiuc.edu/Guidelines/Riel-93.htm 

Scardamalia, M., & Bereiter, C. (1996). Adaptation and understanding: A case for new cultures of Schooling. Hillsdale, JF: Lawrence Erlbaum Associates.

The University of Houston College of Education Website [Online] Available

 http://www.coe.uh.edu/

Western Washington University Library Website [Online] Available

http://www.library.wwu.edu/